[manuelef]

Hello everyone,
currently my osTicket and DB is on Windows IIS

To migrate everything, including current configurations, tickets etc ..

Export DB via heidisql

I create a copy of -> inetpub

On the new machine:
-1- reinstall all services 6 php etc …
-2- paste the inetpub copy

how to import instead what was exported from the old machine with HEIDIsql?

Thanks to those who will help me

[alexbuckland]

Hi,

This problem might be better posted on the osticket forums, as it doesnt seem to be sepecific to OSTicketAwesome but I did find these articles you might find helpful:

https://forum.osticket.com/d/93900-move-my-helpdesk-to-a-new-server

https://forum.osticket.com/d/93633-moving-servers

Alex.

[stevland]

Thanks for jumping in, @alexbuckland. That is a great response.

@manuelef this is definitely a question that is more suited for the regular osTicket forum, as you’ll get way more eyeballs over there.

I myself have very limited experience on IIS servers… just enough to make the installation instructions on this site!

I hope you found the info you were looking for.