[BBanda]

When a client requist for service from the agent must be able to tag the geoloacation

after the service the client must be able to rate the service rendered

[stevland]

Those sound like excellent ideas for plugins, but they are beyond the scope of what osTicket Awesome aims to achieve.

[stevland]

P.S. You could post your ideas in the Mods and Customizations forum and see if you can generate any interest:

https://forum.osticket.com/t/osticket-1-14-mods-and-customizations

Also, you may want to post a Feature Request on GitHub:

https://github.com/osTicket/osTicket/issues

Good luck!